Frequently Asked Questions

We have listed the most commonly asked questions including each answer to about Villa Seminyak Estate & Spa, such as about hotel location, services, facilities, reservation, and more..

If you do not find what you’re looking for, please contact us for further assistance.

Villa Accommodation

Q :
What is the classification of Villas?
A :

Villa Seminyak Estate & Spa awaits you with a combination of traditional and tropical private villas, explores the components of style and space to create a new standard of accommodation. There are seven accommodation categories that designed to cater to all the leisure requirements of the international traveler.

Q :
What are the villa categories and types?
A :

1-bedroom Lagoon Villa, 1 and 2-bedroom Garden Villa, 2-bedroom Deluxe Pool Villa, 1-bedroom Grand Deluxe Pool Villa, 2-bedroom Royal Pool Villa, 2-bedroom Executive Suite Villa, and 3-bedroom Presidential Suite Villa.

Q :
What are the differences amongst the room types?
A :

Lagoon Villa
This is a unique split-level accommodation choice with direct access to a lagoon designed swimming pool. Ideal for couples or solo traveler, Lagoon Villa provides a simple living experience within a tropical environment.

Garden Villa
One or two bedroom villa with spacious garden area. This unique villa is the only one of its kind and caters to the needs and activities of the travelling family.

Deluxe Pool Villa
This stylish two-bedroom villa is perfect for family retreat or vacation group of friends that set within a lush garden compound and private swimming pool.

Grand Deluxe Pool Villa
Grand Deluxe Pool Villa is an ideal selection for honeymoon escape with private pool, tropical garden, sun chairs and gazebo available. It features king size bedroom with the integration of semi open living and dinning space, oversize en-suite bathroom, and well-equipped kitchenette.

Royal Pool Villa
Royal Pool Villa is a refreshing villa type styled as a traditional rice barn with a natural thatched roof. Featured a private pool with plunge pool and spacious garden compound.

Executive
Executive Suite Villa features a private swimming pool with plunge pool, and an extensive green garden compound that allows families to experience the delights of tropical Balinese living.

Presidential Suite
Presidential Suite Villa provides a large tropical garden environment with free-form designed private pool villa. It is able to accommodate up to 9 people (with one extra bed at each villa room)

Q :
What are the facilities in villas?
A :

Living room, well-equipped kitchen, air conditioner, television with satellite channel, IDD telephone, safe deposit box, hot and cold water, yukata and slippers, hair dryer, and mineral water.

Q :
Does villa provide private pool?
A :

Yes, it does. Own private swimming pool for each villas, except Lagoon Villa and Garden Villa type.

Q :
Does villa has on-site restaurant?
A :

Absolutely, we have restaurant named Kedis Restaurant that serves for breakfast, lunch and all-day dining with extensive menu of international, Asian and Balinese specialties

Q :
How about on-site spa? Is it available?
A :

Our Lagoon Spa Seminyak, an awarding winning Seminyak spa villa open from 9 AM to 10 PM to pamper and rejuvenate your soul and body with a wide range of indulging body and beauty treatments.

Q :
Do you provide a Balinese cooking class activity?
A :

Yes We do.

Q :
How can I make a reservation for cooking class activity?
A :

Reservations can be made by dialing our front desk from villa during your stay, or email us at infovillaseminyak.net

Q :
Should i reserve cooking class activity early?
A :

Yes, you should. Your early reservation ensure that we will have a well-prepared cooking session with you. Please book in advance at the latest one day before with the latest confirmation at 5 PM.

Q :
How can i make a payment for Balinese Cooking Class?
A :

If you stay at our villa, you can proceed with the payment directly to our front desk.

Q :
Distance and costs to travel from airport, bus terminal, shopping centres, tourist attractions?
A :

Our villa is approximately five kilometers from airport. We do provide airport transfer at IDR 300.000 net/car/trip. The maximum capacity per car is only 4 people including luggage. Also only within walking-distance from villa to near restaurants, shops, and supermarkets. We also provide a FREE Shuttle Service to the nearest Seminyak beach (scheduled drop-off only).

Reservation

Q :
How can I make a reservation?
A :

You can make your reservation through this hotel's website by using the 'Online Booking' form on all villa type pages or you can contact us by phone or email.

Q :
Can I book multiple villas in one reservation?
A :

Yes, you can. Please note that the multiple villa booking is applicable for all villa types with the same selected period of stay.

Q :
Do I need to set up an account before I can make any reservations?
A :

No

Q :
How long will I get the response back about my email inquiry from your reservation?
A :

Please expect our response within 1 day from your email sent time. We will respond your inquiry during working hours only in local time (GMT +8)

Q :
What is the check in and check out time?
A :

Check in time is 3 PM and check out time is 12 noon. Any early check-in or late check-out request will be subject to room availability.

Q :
Can I check-in early? Can I check-out late?
A :

Yes, you can , but it will be subject to room availability and add charges.

Q :
Is it necessary for me to provide my credit card details during the reservation process?
A :

Yes, in order to guarantee your room reservation. The card will only be charged in the event of last minute cancellation and no show.

Q :
Is your website secure?
A :

Yes, our website is secure. Villa Seminyak Estate & Spa has applied the SSL Certificate , which is able to secure all of your data as it is passed from your browser to our website’s server. You can easily check the SSL Certificate on our site by looking at the website url that contains of “https” in the beginning like this: https://m.villaseminyak.com/, instead of “http”.

Q :
Which credit cards can be used to guarantee a reservation?
A :

Visa, Mastercard, American Express

Q :
How do I change or cancel the reservation I made online?
A :

You can use the link at the 'Online Booking' form on all villa type pages or you can contact us by phone or email.

Q :
When are the peak periods at villa?
A :

Peak periods are in July, August, September, Christmas, New Year.

Q :
What is the children policy?
A :

We will not charge 1 – 12 years old children for sharing bed with their parents. However, it is not included daily breakfast and only a maximum one child per room allowed. Should additional bedding is required, extra bed rate will be applied. The price of children’s extra bed (from 3 – 12 years old) in all room types is at IDR 335,000++ per child per night.

Q :
Do you have baby cot and pool fence for children safety?
A :

Yes, we do have baby cot for children below 3 years as well as pool fence is based on availability. Both are free of charge

Q :
What is the cancellation policy?
A :

Cancellation penalty will be applied for any cancellation as indicated during making reservation. Click here to view our Terms & Conditions.

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